PromoHive (“PromoHive,” “we,” “us,” or “our”) operates the website promohive.au (the “Site”). This Privacy Policy explains what personal information we collect when you visit or interact with the Site, how we use it, and the choices you have.

By using the Site, you agree to the collection and use of information in accordance with this policy.

01Information We Collect

Information you provide to us. When you submit an enquiry through our contact form or otherwise reach out to us, we collect the information you choose to provide, which may include your name, email address, and the contents of your message.

Information collected automatically. When you visit the Site, we (and our analytics provider) automatically collect certain technical information, such as your IP address, browser type, device type, pages viewed, referring URLs, and the date and time of your visit. We use standard analytics tools (such as Google Analytics) to understand how visitors use the Site, which may use cookies or similar tracking technologies for this purpose.

We do not knowingly collect payment card details, government ID numbers, or other sensitive financial information through the Site.

02Cookies

Cookies are small text files stored on your device. We use cookies for basic site functionality and for analytics purposes described above. Most web browsers let you control cookies through their settings, including refusing or deleting them — note that disabling cookies may affect how parts of the Site function.

03How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Communicate with you about our services, proposals, or ongoing projects
• Understand and improve how visitors use the Site
• Maintain the security and proper functioning of the Site
• Comply with legal obligations

We do not sell your personal information to third parties.

04How We Share Your Information

We may share your information with:

• Service providers who help us operate the Site or run our business (for example, website hosting, email, and analytics providers), who are only permitted to use your information to provide these services to us
• Legal and safety purposes, where we believe disclosure is necessary to comply with the law, protect our rights, or protect the safety of others

We do not share your personal information with third parties for their own independent marketing purposes without your consent.

05Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including responding to your enquiry, maintaining business records, or as required by law.

06Your Rights

Depending on where you are located, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of the personal information we hold about you. To make such a request, contact us using the details below and we will respond within a reasonable time.

If you are located in Australia, we aim to handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth), where applicable to our business.

07Data Security

We take reasonable technical and organisational measures to protect the personal information we hold from misuse, loss, and unauthorised access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

08Children’s Privacy

The Site is not directed to children, and we do not knowingly collect personal information from children.

09Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies separately.

10Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective date.” We encourage you to review this policy periodically.

11Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

PromoHive
Email: hello@promohive.au
Website: promohive.au